Centralised knowledge for payroll teams

Build organisational know-how

Reduce key person risk and improve corporate memory of how payroll operates

Work Management

Centralised Knowledge

Process Automation

Payroll Governance

Audit & Analytics

Support ticketing

A timeline of payroll operations

Speed up audits with a searchable history of all work performed, including actions, approvals, comments and decisions.

Paytools keeps a detailed record of changes to processes and checklists, ensuring you can always see how things looked at any point in time.

Safeguard payroll with issue management 

Empower your team to identify compliance and operational issues with a comprehensive issue register that tracks root causes, resolutions and decisions.

Raise issues directly from tasks, assign ownership (even beyond the payroll team) and set due dates. Attach supporting documents and updates to monitor the progress of open issues.

centralised knowledge 2
centralised knowledge 2

Safeguard payroll with issue management

Empower your team to identify compliance and operational issues with a comprehensive issue register that tracks root causes, resolutions and decisions.

Raise issues directly from tasks, assign ownership (even beyond the payroll team) and set due dates. Attach supporting documents and updates to monitor the progress of open issues.

Formalise under and over payment management

Eliminate the need for emails and spreadsheets by enforcing data integrity, limiting visibility by pay group and categorising records.

Implement automated or manual recovery methods to track repayments. Easily identify the root causes of errors with an intuitive dashboard and swiftly manipulate and export data for reporting.

centralised knowledge 1

Centralised Knowledge Features

Issue Tracking

Formalise tracking of payroll issues in real time with full audit trails and actions taken.

Under/Over Payments

Track repayments, categorise and report on under and over payments.

Proof of Work

Show proof of work through comments, links to files, screenshots or attachments.

Work Calendar

Create a shareable ‘schedule of truth’ for all deadlines, obligations & recurring tasks.

Activity Logs

A full audit trail of who, what, when and how work is performed.

Decision Tracking

Star comments against records to quickly visualise and report on decisions made.

Change Logs

Preserve and track changes to processes and checklists.

Payrun Planning

Map out recurring payrun tasks, timings and responsibilities by pay group.

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